Terms & Conditions
Last updated: January 2026
Welcome to WiFilogy. These Terms & Conditions govern your access to and use of the WiFilogy website, platform, software, applications, services, and related WiFi management solutions. By accessing or using WiFilogy, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
About WiFilogy
WiFilogy is a WiFi management and authentication platform designed to help businesses manage captive portals, Guest WiFi, WiFi hotspots, authentication, RADIUS services, network access, connected users, sessions, WiFi analytics, and customer engagement.
WiFilogy is intended for businesses, organizations, network operators, hospitality businesses, retail locations, educational institutions, enterprises, events, and other supported WiFi environments.
Use of the WiFilogy Platform
- You must use WiFilogy only for lawful and authorized purposes.
- You must not attempt to gain unauthorized access to the platform, accounts, networks, systems, APIs, or infrastructure.
- You are responsible for maintaining the confidentiality of your account credentials and access information.
- You must not use WiFilogy to facilitate illegal, fraudulent, abusive, harmful, or unauthorized activities.
- You must not interfere with the security, availability, or operation of the WiFilogy platform.
- You must ensure that you have appropriate authorization to manage the WiFi networks, users, devices, and locations connected to your WiFilogy account.
WiFi Network & User Responsibility
Customers are responsible for the WiFi networks, routers, access points, network infrastructure, user accounts, authentication policies, and devices that they connect to or manage through WiFilogy.
You are responsible for ensuring that your WiFi deployment and authentication practices comply with applicable laws, regulations, network policies, and third-party agreements.
Plans, Pricing & Payments
Access to certain WiFilogy features and services may be subject to subscription plans, usage limits, pricing, or other commercial terms. Applicable pricing and plan details will be communicated through the WiFilogy website, proposal, order, or applicable agreement.
Customers are responsible for providing accurate billing information and making payments according to the applicable payment terms.
Account Security
You are responsible for protecting your WiFilogy account credentials and for activities performed through your account. You should use appropriate security practices, including strong passwords and restricted access to administrative accounts.
If you believe that your account has been compromised or accessed without authorization, you should contact WiFilogy support as soon as reasonably possible.
Intellectual Property
Unless otherwise stated, the WiFilogy name, branding, logos, website design, software, platform interfaces, documentation, graphics, content, and related materials are owned by or licensed to WiFilogy.
You may not copy, reproduce, modify, distribute, reverse engineer, sell, sublicense, or otherwise exploit WiFilogy intellectual property without appropriate authorization.
Service Availability
We aim to provide reliable and secure services, but we do not guarantee that the WiFilogy website or platform will always be available, uninterrupted, completely secure, or free from errors.
Service availability may be affected by maintenance, upgrades, network connectivity, infrastructure failures, third-party services, Internet connectivity, or circumstances beyond our reasonable control.
Limitation of Liability
To the extent permitted by applicable law, WiFilogy shall not be liable for indirect, incidental, special, consequential, or business-related losses resulting from the use of, or inability to use, the website or services.
WiFilogy is not responsible for issues caused by a customer's network infrastructure, Internet service provider, routers, access points, third-party integrations, incorrect configuration, unsupported equipment, or unauthorized use of the platform.
Third-Party Services & Links
WiFilogy may integrate with or provide links to third-party services, platforms, network equipment, authentication systems, APIs, or websites.
Third-party services are governed by their respective terms, policies, and agreements. WiFilogy is not responsible for the independent operation, availability, content, or policies of third-party services.
Data & Privacy
Your use of WiFilogy may involve the processing of information associated with accounts, users, devices, WiFi sessions, authentication activity, and network usage, depending on the services and configuration used.
Information about how personal information and other data may be collected, used, stored, and protected is described in our Privacy Policy.
Suspension & Termination
We may suspend or terminate access to all or part of the WiFilogy platform where reasonably necessary, including in cases of material violation of these Terms, unauthorized use, security concerns, fraudulent activity, or failure to satisfy applicable payment obligations.
Where appropriate and reasonably practicable, we may provide notice before suspension or termination. Obligations that by their nature should continue after termination will remain applicable.
Changes to These Terms
WiFilogy may update these Terms & Conditions from time to time to reflect changes to the platform, services, business practices, or applicable legal requirements.
Updated Terms will be published on this page along with a revised "Last updated" date. Your continued use of the applicable services after changes become effective may constitute acceptance of the updated Terms, subject to applicable law.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India, subject to any mandatory legal rights or requirements that may apply.
Any disputes will, where appropriate, first be addressed through good-faith communication and efforts to resolve the matter amicably.